Jojo Siwa dream crazy big face mask

Shipping Information

Please find below the details of our shipping costs, delivery locations, and estimated shipping times.

Shipping Costs:

Destination	Base Shipping Cost	Cost per Additional Item
U.S.	$4.99	$1.5
International	From $9.95	$6

Delivery Locations:

We offer worldwide shipping to ensure you can enjoy our products no matter where you are.

Shipping Times:

U.S. Regions:

Product Category	Handling Time (Mon-Fri)	Shipping Time (Mon-Fri)
Apparel 2D, T-shirt, Hat, Cap, Sweatshirt, Hoodie, etc.	1-3 days	3-7 days
Mug	2-3 days	3-7 days
Poster, Canvas	1-3 days	3-7 days
Hats	2-3 days	6-8 days
Bedding	6-8 days	7-15 days
All-over Print Products (Hawaiian Shirt, Shoes, Jersey, Ugly Sweater, House Flag, Garden Flag, 3D Product, 3D T-shirt, 3D Hoodie, Tumbler, Crocs, etc.)	6-9 days	10-15 days

Other Countries:

Handling Time (Mon-Fri)	Shipping Time (Mon-Fri)
2-6 days	15-30 days

Please Note: Public holidays, destination countries, and couriers may affect the shipping time.

Total Delivery Time: Handling Time + Shipping Time

Tracking Your Order:

Once your order has been shipped, we will provide you with a tracking number via email, allowing you to track your package and stay informed about its progress.

Delivery Issues:

If you have any issues with your delivery or if your package has not arrived within the expected time frame, please contact our customer support team at [email protected]. Our team will be happy to assist you in resolving any shipping-related concerns.

Customs, Duties, and Taxes:

For international orders, please be aware that you may be subject to customs, duties, and taxes imposed by your country. These additional charges are not included in the item price or shipping cost and are the responsibility of the buyer. We recommend checking with your country's customs office to determine any potential additional costs prior to placing your order.

Returns and Exchanges:

We stand by the quality of our products and want to ensure your complete satisfaction. If for any reason you are not satisfied with your purchase, we offer a 30-day return policy. Please visit our Returns & Exchanges page for detailed information on how to process a return or exchange.

Need More Information?

If you have any questions or need further assistance with your shipping inquiries, please feel free to reach out to our customer support team at [email protected] . We are always happy to help and ensure your shopping experience with us is seamless and enjoyable.