Please check your custom information carefully (we have received many orders without it) & be known that we only accept shipments to a valid street address. We do not deliver to P.O Boxes
Rockatee’s current shipping partners are UPS and USPS
HOW MUCH DOES SHIPPING COST?
The shipping cost within the U.S. is : 4.99USD + 1.5USD per additional item
For international shipping: from 9.99USD + 4USD per additional item
WHERE DO WE DELIVER?
We provide worldwide shipping.
Processing time (Business days)
Shipping time ( Business days )
All over print product
Other Countries: 15-30 business days.
Note: The public holidays, destination countries and couriers will be affected the shipping time too.
Total delivery time= Processing time + Shipping time
Please note that any shipping time stated on our website or given by customer service representatives are estimates only. Please do not cut the shipping times too close. Postal services are not infallible. There may be unexpected delays. Please allow some extra time for un-foreseen delays. We will do our every effort to make sure you receive the parcel in time, but we are not responsible for shipping delays, which can be affected by the shipping carrier, delivery destination, customs clearance, weather, holidays or incorrect/insufficient delivery information.
Not in love with your new purchase and request order modifications? Please contact [email protected].com, we’d be more than happy to help you sort your issue out and find the best solution for you!
CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
WILL I BE CHARGED VAT TAXES?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.